Gmail Resources
Welcome to G Suite! By moving all PGA.com email accounts to Gmail, the PGA of America is providing a more modern and secure platform through which you can communicate. If Gmail is new to you, don’t worry! We’ve compiled some useful resources and information for quick access below.
There’s also more in depth training available to PGA.com account holders. By logging into Gmail and clicking this link you will have access to everything from self-paced learning paths to cheat sheets, the CLaaS is designed to boost G-Suite knowledge and foster deeper use and adoption of Google tools.
For additional support, please email googlesupport@pga.com or call 1-800-474-2776 and select option 2.
I'm brand new to Gmail. Can I get a quick tour?
Introduction to Gmail | 4:50 minutes |
You can work faster and collaborate better with powerful email features. Search for messages, organize your inbox, and build relationships with integrated chat and video calls.
What should I do to prep my inbox?
Spending a few minutes before your email is migrated will make for a smooth transition to Gmail.
- Login to your email. It’s best to do this on a computer, rather than a mobile device. And, if you have your emails forwarded to a different email, you must do this in the pga.com email account--not the one that you forward to.
- Removeall slashes {/)and hyphens (-) and greater than (>) symbols from your email folder and subfolder titles. This will prevent extra labels from being created in Gmail.
- If you want to keep the items in your trash, move them to another folder. The Trash folder will not be migrated, therefore if you want to keep any of the contents, create a new folder and move the items in Trash into that folder and we’ll move them to your new inbox.
How can I create a secure password?
- Make your password unique
- Make your password longer (if possible). Eight (8) characters is a minimum.
- Avoid personal information and common words in the password
- Do not reuse the same passwords for multiple sites and/or accounts
- Think of a phrase or sentence that is meaningful to you and use that to create your password (ex: “you are my sunshine, my only sunshine” could be “uRmsM0S!”)
What is 2-Step Verification and why do I need it?
With 2-Step Verification (also known as 2-Factor Authentication), you add an extra layer of security to your account in case your password is stolen. After you set up 2-Factor Authentication, you'll sign in to your account in two steps using:
- Something you know, like your password
- Something you have, like your phone
You will be prompted to set this up every time you login to your Google account until you set it up. If, after one month, you still haven't set up your 2-Step Verification, you'll be locked out of your account.
How do I turn on 2-Step Verification?
- Open your Google Account.
- In the navigation panel, select Security.
- Under “Signing in to Google,” select 2-Step Verification > Get Started.
- Follow the on-screen steps.
Note: Do not add the "G-" portion of the code you receive on your mobile device. Only add the numbers.
After you turn on 2-Step Verification, you’ll need to complete a second step to verify it’s you when you sign in. To help protect your account, Google will request that you complete a specific second step.
For more information on how to use Google Prompts to further secure your account, visit this Google Account Help page.
Will new apps or software need to be installed?
G Suite is web based and works well with the Google Chrome browser, a web browsing tool similar to Internet Explorer, Firefox, or Safari.
Notification Tip: Keep Gmail and Calendar open in Chrome tabs throughout the day to receive notifications.
- On Mac computers, desktop notifications will appear in the top right corner of your screen.
- On Windows computers, desktop notifications will appear in the bottom right corner of your screen.
Where will I check email?
You will be able to access Gmail from PGA.org just as you do the current email system. You can also go directly to Gmail and sign in with your email login.
You can also forward the email from Gmail to another email platform, if that's what you prefer.
How does using Gmail differ from using Outlook or other email inboxes?
- In Outlook, sorting is used to find messages. In Gmail you can use Search to find messages by sender, date, topic, and more.
- In Outlook and other email, you may organize your messages in folders. In Gmail, messages are organized using Labels, which can be used the same way as folders but multiple labels can also be applied to messages!
- In some email systems, Rules are used to automatically organize messages. Rules do not migrate. In Gmail, Filters are used similarly for automation! Any filters you used in Outlook will need to be set up again in Gmail after the migration.
- If you used color categories in Outlook and did not remove the category prior to the migration, the messages within those categories will save under a label in Gmail named after the color, i.e. “Red Category,” as well as any folder the messages had been saved in.
- Turn notifications for email on or off in Gmail Settings. Note: Notifications will not be visible unless Gmail is open in Chrome.
- Here is a comparison guide between Outlook and Gmail from Google.
What won't be migrated to Gmail?
The following will not be migrated to Gmail. If you’d like to keep any of this information, please copy it to a document so you can add it in to the appropriate Gmail tools.
- Calendar > see the question “How do I move my calendar to Google?” for detailed instructions.
- Contacts > see the question “How do I move my contacts to Google?” for detailed instructions.
- Tasks > can be manually moved to Google Tasks
- Notes > can be manually moved to Google Keep
- Signatures > can be set up in Gmail settings
- Reminders > flags migrate to Gmail as stars, but the reminders associated with those flags do not migrate. In Gmail, you can drag an email into Tasks and set a due date & time for a new reminder to be set.
How do I move my calendar to Google?
Saving Your Calendar Link
- Login to your PGA.com email from the website. Click on Calendar and then right click on My Calendar and select “Edit”.
- Click “Enable” for the Private URL and then copy the URL.
- Save this URL somewhere safe. You’ll use it in Google Calendar next week when you have Google access, and then click Save.
Adding Your Link to Google Calendar
- Login to Gmail
- Open your Google Calendar. In the left hand panel, towards the bottom, click the + sign next to “Other calendars”.
- Select “From URL” from the menu
- Enter the URL you saved from the legacy system and click Add Calendar.
Can I set up Google Calendar notifications?
Absolutely! This page has the details you need depending on the device you're using.
How do I move my contacts to Google?
Exporting Contacts from Legacy Email System
- Login to your PGA.com email from the website. Click on Contacts and then Click on Import/Export Contacts.
- Under Export Contacts, select Gmail.
- Click Export.
- A .csv file of your contacts is downloaded through your web browser.
- Save this file for when you have access to Gmail.
Importing Contacts into Google Contacts
- Login to Gmail
- Open your Google Contacts. On the left side navigation, click Import.
- Click Select file to choose the contact data CSV file you exported from your old account. Click Import.
- Imported contacts will now be listed on the left side navigation as Imported on [DATE]. They will also be visible under Contacts.
Where are my contacts saved?
Google Contacts is a separate app (the way Gmail and Calendar are separate). Go to the App Picker in the upper right of the page and select Contacts.
You can search, filter, add, edit, delete your contacts from here.
Also, once someone is a contact, when you're in Gmail or Calendar, as you type in their name or email address, it will auto-populate. Once added in the "to" field, you can hover over the name to see a quick view of the contact information, and click to see additional details.
How do I add, edit, delete a contact?
Once you're in Google Contacts:
Add a new contact by clicking the + sign on the left corner of the screen. Add contact details to each applicable field. Click Save to save the contact.
Edit an existing contact by clicking on the contact you want to edit and then click the pencil icon on the upper right corner of the contact card. Make edits to the applicable fields and click Save.
Delete an existing contact by checking the box next to the contact(s) you want to delete. Then, click the three dots to the right of the contact and select Delete.
Can I access my email on my mobile device?
Absolutely!
Add Gmail App to iPhone/iPad or Android - RECOMMENDED
You can add both Gmail and non-Gmail accounts to the Gmail app on your iPhone, iPad or Android Device. Note: Google Calendar is a separate app, so you'll need to download that and follow similar steps if you want to have that calendar on your device.
- Open the Gmail app. If you are new to Gmail, you may have to download it from the App Store or Google Play first.
- If this is the only account you'll use in the app, just login using your email and password and you'll be all set! You should see your emails in your inbox.
- If you are adding this account to an app where you already manage other accounts, go to the top right, and tap your profile picture.
- Tap Add another account.
- Choose "Google" as the type of account you want to add
- Follow the steps on the screen to add your account.
Add Gmail Account toBuilt-in Email App on iPhones/iPads
- Go to Settings > Passwords & Accounts, then tap Add Account.
- Tap Google.
- Enter your email address and password.
- Tap Next and wait for Mail to verify your account.
- Choose information from your email account, like Contacts or
- Calendars that you want to see on your device. Tap Save.
Add Gmail Account to Built in Email App on Windows Phones
- Swipe left on the Start screen to open the Apps list.
- Touch Settings > Email + accounts > Add an account > Advanced setup.
- Enter your Google Account email address and application-specific password. Touch Next.
- Touch Exchange ActiveSync to select the type of account you want to set up.
- Enter your Google Account email address as your username.
- Leave the Domain text box empty. If your device requires you to enter a domain name, enter google.
- Enter m.google.com as the server name.
- Choose your download settings.
- Check the Contacts, Calendar, and Email boxes, depending on what you want to sync. Note: Tasks is not supported.
- Touch Sign in. Note: It might be a few minutes before you can access your mail. If you haven’t already set up a lockscreen PIN on your device, you’ll be prompted to set up one now.
How do I find different Google Apps (e.g. Gmail, Calendar)?
When you’re logged in to Google, whether you’re in Gmail, Calendar, or just on the Google search page, you’ll see the Google App picker in the upper right of the page.
Can I create a mailing list or group of contacts?
You sure can! First, make sure everyone you want to include in the group is in your contacts.
Create the Group
- In Google Contacts, click Create Label under "Labels" (the icon looks a little like a luggage tag). Name your group (label) and click Save.
- To add names to your group, check the box next to the contact(s) you want to add.
- Go to Manage Labels at the top of the page and click the label (group) you want to use. Click Apply.
Note: if a contact has multiple email addresses, only their default address will be added to the group.
Email the list
- Go to Gmail and click "Compose" to start your email.
- In the "To" field, begin typing the name of your group (label name). Once you see it in the list, you can select it to populate the email addresses for your email.
To remove someone from a group
- In Google Contacts, find the group name in the list on the left.
- Select the contact(s) you want to remove by checking the box next to their name(s).
- At the top right, click the label icon and uncheck the name for the group from which you want them removed.
How can I forward my pga.com email to another inbox so I only have one place to check?
If you had email forwarding set up prior to the move to Gmail:
- Expect a confirmation code at the email address where you read @PGA.com email.
- You can add that code into pga.com Gmail forwarding settings at step 5 below.
- Enable forwarding and save settings.
Set up email forwarding from your pga.com email account to another email account
Go to your pga.com Gmail account and login.
In the upper right corner of the Gmail page, select the gear icon, then select “See all settings”
In the Settings tab options, select Forwarding and POP / IMAP.
The first option you will see below that tab is the Forwarding option. Click on the Add a forwarding address button.
On the pop-up you see next, enter the email address to which you would like to forward all PGA.com email (i.e. your business email, a yahoo.com address, or some other email or Gmail address you use) or the confirmation code, if you received one during the account migration.
After you click Next, you'll see a message asking you to confirm the address to which you will be forwarding. If it looks right, click Proceed.
You'll see a confirmation message on the screen once the update has been saved. Click Ok.
Check the setting now showing in forwarding to ensure that Forward a copy to your other email address is clicked on (there's a dot in the circle).
Use the dropdown in the "Keep a Copy" box to select to keep a copy, mark as read, archive, or delete from your Gmail. Remember: Archiving an email in Gmail moves it out of your inbox, but keeps it in All Mail. Deleting an email in Gmail means that after 30 days, it will be permanently deleted.
Click Save Changes at the bottom of your Gmail settings window.
Send a message to yourself from a personal email or ask someone else to email you at your @pga.com email.
Login and open your email at the forwarded to location to confirm that email is forwarding from Gmail.
How can I switch between personal Gmail and PGA Gmail?
You can use both Gmail accounts on the same device.
- In your personal email, click on your profile photo and account information in the top right corner.
- Add another account. In the resulting window, click, "Use another account".
- Sign into the PGA account. The PGA account will open. If this is the first time you have logged in, you will need to create a new password and set up Two Step Verification.
- To return to your personal account, return to the profile photo and select your personal account.
Google support article on this topic - contains Android and iPhone options
I already have a Google account with my PGA.com email address, what do I need to do?
If you already use your pga.com email address to login to Google–perhaps to access documents or use some of G-Suites many features–you’ll need to take some steps so that account and the migrated one aren’t in conflict.
Recommended: Associate your existing Google account with a different email address.
This can be a brand new gmail.com address or another, non-Google email address you already use. Everything about the account will remain as-is with the exception of what email address you use to login.
If we have identified you as having a Google account tied to a pga.com email address, we will send an email from Google with instructions. It’s best to follow those steps on a computer, rather than you phone, if possible. It’s just easier that way.
You will see two options in the email from Google. We recommend you select “An Account with Gmail and a new Gmail Address”.
If you select the other option, you essentially say it’s ok if PGA uses that account for the email migration. The downside to this is: PGA will only provide access to, and support, Gmail, Google Contacts and Google Calendar. If you have anything saved in Drive, or you rely on other G-Suite tools, you will lose that access.
How can I use Outlook or Apple Mail to manage my email?
While it’s recommended that you use the Google Mail app on your phone or access Gmail on a web browser, you can use Outlook or Apple Mail after completing the steps found in this article: https://support.google.com/accounts/answer/185833